Shipping & Delivery Policy
Last Updated: September 2026 | Radhe Gopal Traders (Brand: Eats of India)
1. Delivery Coverage
Eats of India (a brand owned and operated by Radhe Gopal Traders) ships across all states and union territories in India, covering over 19,000+ postal pin codes. Whether you live in major metropolitan cities or interior towns, our logistics network ensures that our pure spices reach you safely and fresh.
2. Processing & Delivery Timelines
24 to 48 business hours: All orders are carefully packed in tamper-proof canisters and dispatched from our Jaipur facility (excluding Sundays and national holidays).
2 to 7 business days: Depending on destination.
| Destination Region | Estimated Delivery Window |
|---|---|
| Metro Cities (Delhi NCR, Mumbai, Bengaluru, Jaipur, etc.) | 2 – 4 Business Days |
| Tier 2 & Tier 3 Cities (Rest of India) | 4 – 7 Business Days |
| Remote Locations / North-East / J&K | 6 – 9 Business Days |
3. Shipping Charges
- Free Shipping: On all orders having a cart value of ₹499 or more.
- Standard Shipping: A flat delivery fee of ₹49 is applied on orders below ₹499 to cover packing and domestic express courier charges.
- Any applicable delivery fees are transparently shown at checkout before you authorize payment.
4. Logistics Partners & Tamper-Proof Packaging
We partner with India's leading logistics providers, including Delhivery, Blue Dart, DTDC, and India Post.
Every spice blend is sealed in an airtight food-grade inner canister with an outer protective shrink sleeve and corrugated box to protect natural essential oils and prevent transit damage.
5. Order Tracking & Notifications
As soon as your package is dispatched, we send you an automated confirmation via WhatsApp and SMS containing:
- Assigned courier partner name
- Direct tracking link and AWB tracking number
- Live estimated delivery date
6. Delivery Attempts & Address Verification
Our courier partners attempt delivery up to 3 times. A verification call or SMS OTP is usually sent prior to delivery. Please ensure your contact phone number and full pin code are accurate during checkout to avoid failed delivery.
7. Questions Regarding Your Shipment?
If your parcel is delayed or you need to update delivery instructions, our logistics desk is ready to assist:
Trading & Legal Entity: Radhe Gopal Traders (Brand: Eats of India)
GSTIN: 08AJPPB8841G1ZZ (State Code: 08 - Rajasthan)
+91 70499 62992 (WhatsApp & Phone Support)
eatsofindia2025@gmail.com
G-474, Road No. 9A, VKI Area, Jaipur, Rajasthan 302013, India
Logistics Hours: Monday – Saturday: 9:00 AM – 7:00 PM IST